Custom CRM

    Custom CRM Systemsin Cyprus

    In short: StreamlineCY builds custom CRM systems for small and medium businesses in Cyprus. Instead of adapting your team to a generic tool, the CRM is designed around your clients, workflow and terminology. Custom CRM projects typically start between €2,000 and €5,000. The final scope and price are confirmed in a written proposal. Ongoing costs are separate.

    Who it's for

    Cyprus businesses running clients, bookings or cases across spreadsheets, email and messaging apps. We work most with property and rental operators and law firms, as well as education consultancies and courier operations.

    What's included

    Built around your specific workflow
    Client and lead management
    Proposals and invoice generation
    Role-based access for your team
    Reporting and analytics
    Desktop, tablet, and mobile
    Email integration
    Document management
    Automated notifications and reminders

    How a project runs

    1. 1.

      Discovery call

      A 60-minute call to understand your workflow, team and current tools.

    2. 2.

      Written proposal

      Scope, delivery schedule and price in writing, with the build cost separated from any ongoing costs.

    3. 3.

      Build and review

      You see working screens during the project and give feedback before launch.

    4. 4.

      Migration and launch

      Agreed data is moved in, your team is shown how to use it, and the system goes live.

    5. 5.

      Support and changes

      The CRM can be extended as your business changes.

    Custom vs ready-made CRM

    An honest comparison. Ready-made CRMs are often the right answer; custom makes sense when your workflow doesn't fit them.

    Ready-made CRMCustom CRM
    Fits your workflowYou adapt to the productBuilt around your process
    Upfront costLow, usually setup onlyBuild price in a written proposal
    Ongoing costMonthly fee per userAgreed hosting and support
    Changes laterLimited to vendor featuresCan be extended for you
    Best whenYour process is standardYour process is specific or spread across many tools

    Custom CRM projects typically start between €2,000 and €5,000. The final scope and price are confirmed in a written proposal. Ongoing costs are separate. For a full 36-month comparison, read build vs buy a CRM.

    Related guides: what a custom CRM costs in Cyprus, when to replace spreadsheets with a CRM and custom vs off-the-shelf software.

    Frequently Asked Questions

    What is a custom CRM?+

    A custom CRM is client and sales management software built for one business's workflow, rather than a generic subscription product. It stores the records, stages, documents and reminders your team actually uses.

    Why should I get a custom CRM instead of using Salesforce or HubSpot?+

    Generic CRMs force you to adapt your business to their structure. A custom CRM is built around your actual processes, terminology, and workflow — so it matches how your team already works. If a ready-made CRM already fits your process, it is often the cheaper and faster choice.

    How much does a custom CRM cost in Cyprus?+

    Custom CRM projects typically start between €2,000 and €5,000. The final scope and price are confirmed in a written proposal, with the build cost separated from any ongoing costs.

    How long does development take?+

    The delivery schedule depends on the agreed workflows, permissions, integrations and data migration. It is set out in the written proposal before work starts, and you see progress throughout the project.

    Can you move our existing spreadsheets into the CRM?+

    Yes. Data migration from spreadsheets or an existing system is scoped as part of the proposal, including which records move and how they are checked.

    Can my team access it on mobile?+

    Yes. Every system is built to work on desktop, tablet, and mobile browsers — no app download needed.

    What happens after launch?+

    We provide ongoing support and can add new features as your business grows. Most clients evolve their system over time.

    Ready to replace your spreadsheets?

    Your processes. Your system. No compromises.